How to Choose a Driveway Installer – Questions Every Homeowner Should Ask

When investing in a new driveway, choosing the right installer is just as important as selecting the material. A poor installation can lead to drainage problems, cracks and costly repairs. That’s why it’s essential to know the right questions to ask driveway installer before you commit.

Here are the key things to ask so you can feel confident your driveway will stand the test of time.

1. What Experience Do You Have With Projects Like Mine?

Not every driveway is the same. A small front garden in Glasgow will need a different approach to a large multi-car property in East Kilbride.
Always ask your installer about their experience with similar projects, and request to see photos or references.

At Neil Walker Driveways, we’ve delivered bespoke designs across Glasgow and beyond, from compact urban spaces to full landscape transformations. You’ll regularly see examples of our work on our social media pages.

2. Are You Accredited by Trusted Industry Names?

One of the most important questions to ask driveway installer is whether they hold accreditations. Independent approval from suppliers such as Marshalls or Tobermore ensures you’re dealing with a company where both the materials and workmanship meet high standards.

In order to become accredited, companies must showcase a standard and level of quality in their workmanship. As a Marshalls Accredited Landscape Contractor and Tobermore Approved Paving Contractor, our work is regularly assessed to ensure that we continue to meet the high standard required.

3. How Do You Handle Groundwork and Drainage?

The lifespan of your driveway depends heavily on what’s beneath the surface. Ask your installer how they’ll prepare the base, manage drainage and prevent dips or cracking.

Many issues occur when installers cut corners here, so make sure you’re clear on the full preparation plan.

4. Do You Offer a Warranty?

Warranties provide peace of mind and show that the installer stands by their work. That’s why “Do you provide a warranty?” should be near the top of your questions to ask driveway installer.

At Neil Walker Driveways, we offer a 5-year workmanship warranty on every project, so you know your driveway is built to last. We also use quality products which come with their own guarantees.

5. What Are Your Payment Terms?

This is one of the most telling questions to ask driveway installer. Reputable firms will never ask for full payment upfront. Instead, they’ll ensure you’re satisfied before requesting payment.

We don’t ask you to pay a penny until the job is complete and you’re happy with the results. Our aim is to walk away with happy customers.

Choose Your Installer With Confidence

By having the right questions to ask driveway installer, you’ll protect your investment and avoid future problems. Focus on experience, accreditations, groundwork, warranties and fair payment terms.

At Neil Walker Driveways, we deliver all of this and more – with over 20 years of experience, award-winning craftsmanship and a reputation built on trust.